Successful Teams

Team working is the basic model for delivery of results in high performing organisations. The high performance Teams which constitute such organisations deliver results faster and more effectively than alternative types of work groups. For such Teams to work, managers and Team members need to develop the necessary skills to manage and participate in such Teams.

Managing Teams, however, is complex, with many possibilities for failure: different expectations, overlapping functions and responsibilities and interpersonal friction. Teams that are committed, managed and operating effectively deliver major improvements on organisational effectiveness, productivity, profitability and individual employee satisfaction.

This seminar concentrates on the skills and techniques needed to create a dynamic Team with its own momentum. This is a very practical course using case studies and best practice.

Duration

2 days

Who Should Attend

This seminar is designed for all people who need to manage or transform their Team into a high-powered, motivated Team that consistently arrives at successful outcomes.

Course Content

This course covers the following elements:

• Teams and Types of Team
• • What is a 'Team' and what would make it a High Performance Team
  • Organisations and Team Culture
  • Identifying the types of Teams
  • • Project
    • Re-engineering
    • International
    • Self-managing
    • Cross-Functional
    • Sales
    • Virtual or Remote
  • The impact of effective Teams on business results
• The Relationship Between the Manager and the Team
• • Differences between Leaders and Managers
  • Role of a Team Leader/ Manager
  • Identifying your strengths and weaknesses and Understanding your Personal Influencing Style
  • Selection of the Team
  • Communicating effectively with your Team - face-to-face, two-way and open communication
  • Remote communication with your Team - tools, methods and considerations
• Defining the Goals and Targets
• • Identification of the role of the Team and the Business Benefit it has been tasked to achieve
  • Forecasting the Life Cycle of the Team against its Goal
  • Initial Selection of the members - roles skills
• Initiating the Team
• • Setting rules, objectives, goals and expectations for clear Team understanding and future direction
  • Understand why Teams are unsuccessful
  • Turning groups into Teams - developing Team players
  • Recognising and capitalising on the different qualities of individuals and Teams
  • Developing a Team culture able to discuss differences openlyBreaking down barriers, brainstorming, encouraging listening and building trust
  • Using effective delegation to empower and improve Team performance
• Challenges and Success as a Manager of the Team
• • Developing your management and interpersonal skills to work with Teams
  • Know when to manage and when to lead
  • Being confident and motivated in your ability to manage Teams - gaining credibility
  • Making effective decisions on behalf of the Team
  • Auditing your own Team - which stage of Team development is it at?
  • The practical actions required of the Team leader to move the Team forward to the appropriate stage at the appropriate time
  • Flexing your style to meet the needs of all individuals within the Team
  • Developing the common vision and building commitment to it
  • Aligning Team and personal objectives to that of the organisation
  • Delivering difficult messages to the Team
  • Using the skills of appropriate enquiry
• Empowering and Motivating the Team to Achieve High  Performance
• • Understand your current Team situation versus your desired situation
  • Using empowerment to unleash motivation and increase Team initiative
  • Working with and encouraging individuals within a Team
  • Coaching and mentoring Team members for personal development and job enrichment
  • Individual vs. Team incentives
• Managing Change and Dealing with Conflict
• • Managing change in Teams
  • Handling unvoiced and invisible objections
  • Identifying the different characteristics of Team members and potential for conflict
  • Dealing with difficult people
  • Identifying and developing your conflict management style
  • Dealing with difficult people in a positive and professional manner
  • Giving feedback to both good and poor performers to improve results
• Maintaining a Successful Team
• • Conditions for success and failure setting standards and follow up
  • Understand where Team conflict arises and how do resolve it
  • Measuring performance with Key Performance Indicators (KPIs)
  • Encouraging feedback, monitoring and appraisal of Teams
  • Action plans for building and managing effective Teams
  • Using reward based targets
  • Providing recognition and celebration for successes
  • Development of a Personal Action Plan

Learning Outcomes

Attending this seminar will give you the personal insight, proven methodologies, skills and practical application to effectively manage your Teams.

Course Dates

This course is available on demand as a public or private event
Please contact us to discuss availability

Discounts will be shown before making payment