Return on Investment in Training

The course examines the role of training as one of the most powerful enablers of organisational performance improvement, and how return on investment (ROI) is used as one of the main levers in achieving this.

This is an applied course which will allow people who are responsible for initiation or management of training programmes to make practical evaluations and present these for adoption by the senior management of the organisation.

Duration

3 - 5 days

Who Should Attend

Persons responsible for initiation or approval of training e.g. business owners or executives seeking to lever training as an enabler of performance improvement, senior managers, training manages or training department staff, line managers.

Course Content

The course will initially examine the rationale for training and how this supports the business goals. Using this as a baseline, it will examine the main types of training which might be given and how these may be broadly quantified and balanced to meet the overall goals of the organisation.

The course will devote 30% of its time examining the overall principles and 70% of relating these to practical situations. The delegates will get ample opportunity to work with pre-prepared models and take these through a full cycle to completion - replicating a real life situation.

Delegates are encouraged to bring or introduce their own scenarios (ensuring that confidential or other such issues are removed) and using the principles for group discussion. Working with relevant material, provides a rich and practical basis for tangible consolidation of the principles.

The course is generally run over 3 days, but may be extended to 5 days if the client wishes their delegates to have more practice or examine a company specific need.

The topics will have a structured framework of principles; learning will be reinforced by discussion facilitated by the course leader enabling the delegates to learn by participation and challenge.

The overview of the programme is as follows:

Day 1 - Baseline

• Linking training to the business goals
• Organisational competencies and the strategic role of training in closing the competency gap
• Rationale for measuring training
• Training - "old and new think"
• Training Needs Analysis (TNA) and role of ROI
• ROI/Payback - definition and examples
• Approach to measurement - before and after the training intervention
• Conversion to monetary data
• Philosophic Discussion - The wider discussion of the role of ROI

Day 2 - Delivering Value

• Types of training - hard and soft skills
• Performance culture
• Performance indicators
• Establishing and interpreting the data
• Lowering the cost of training
• Transfer and consolidation
• Training cycle

Day 3 - Final Presentations of Worked Examples

• Each person/ syndicate presents their approach and analysis from the exercise given out in the previous day - simulated presentation to a management team
• Linking the outcomes into master plan for the organisation
• Final discussion

Learning Outcomes

The course includes the following range of topics:

• Define and explain the concept of ROI in training
• Guiding principles of the ROI methodology
• Types of ROI models
• Applying the ROI methodology to a programme in an organisation
• Understand types of data to be used in ROI models and data collection methodologies
• Identifying all costs of a programme and converting benefits / effects into monetary values
• Calculate ROI, given benefits and costs
• Implementation concerns and key implementation milestones
• How to make best use of tools and resources

Course Dates

This course is available on demand as a public or private event
Please contact us to discuss availability

Discounts will be shown before making payment